We attended today to an emergency call out, as the person rang our call centre, said there was water pouring out a pipe from a valve coming from their Vulcan 135L hot water service. This is a common occurrence for a hot water service that is at the 10 year mark of its life.
The harsh Australian climate can put a great deal of stress on any outdoor component, but with regular maintenance which a fully qualified Jim’s plumber can provide, this need not be a problem. As fortune would have it, we had a fully qualified and experienced plumber available not far away and within 30 mins was knocking on customer’s door ready to carry out the hot water service repair.
When assessing the hot water unit, it was found that a relief valve was faulty and was discharging water. It was found that we needed to put an HT1400 hot relief valve which is carried in the van as a stock item. Within an hour the problem was solved, the customer paid and we were on our way to the next job!
The whole process was quick and easy due to a few simple services tailored for all of Jim’s Plumbing’s customers. We have a large call centre with state of the art vehicle tracking and dispatch systems to ensure that our customers are given the absolute quickest time frame for a speedy arrival to repair your plumbing problems.
Our mobile plumbers have mobile EFTPOS facilities available with pay wave features for convenience and also are able to print you a report of the work that was carried out on site for your records. This can also be emailed as a digital copy.
This was yet another great outcome for the customer as they had their once limping hot water service back to full working order quickly and efficiently. All of our plumbers are fully qualified tradesman. So there is no worry when you see us arrive.
You can rest assured that we have sent an experienced plumber help resolve whatever issue you are experiencing, and not a 1st year apprentice. Our plumbers are constantly undergoing training and updates to ensure they are kept knowledgeable with the latest plumbing products and innovations.
Next time you encounter any form of plumbing problem, remember to call your local Jim’s plumber to experience how easy plumbing maintenance can be!