Your Local Rheem 135L Natural Gas Storage Plumber
A new customer contacted the Jim’s Plumbing offices one early afternoon as she had come home from work to find that her gas hot water storage tank had been stolen. She was very upset by this as it was very expensive and it was also brand new. She advised she needed a replacement as soon as possible as she had 3 young children and was very concerned that it would take days or even weeks to replace.
At Jim’s Plumbing we offer services within the hour* , 7 days a week, so we were able to contact one of our experienced plumbers and send him to her within an hour of her phone call. When he arrived on site, the customer was able to show him where it had been taken from and he was able to examine the pipework that was connected to ensure that the connections were okay. He spoke with the customer regarding her family’s water needs and was able to offer a quote to supply & install a brand new unit for her on the same day.
She was thrilled with this as she hadn’t imagined that she would be able to get it sorted out so quickly and advised she was happy with the plumber to go ahead with the work. The plumber suggested that the Rheem 135L Storage tank would be suitable as this was the same capacity as her old tank which she had no issues with. At Jim’s Plumbing we also offer interest free terms* on our supply & installations of hot water systems, so the customer did not have to pay the full amount upfront. The plumber was able to quickly go through the paperwork onsite before going ahead with the installation.
Once he had completed the work the customer advised that she had been having some issues with her ensuite shower dripping whilst turned off and she had been meaning to get this fixed for a while. As we only charge for each 15 minute blocks, the customer advised she was happy for the plumber to go ahead and do some minor repairs whilst onsite.
Before the plumber left, he made sure that he tidied up after himself and took away any materials, leaving the areas that he had worked on spotless. The customer was very happy with this and explained this to the customer service team once the plumber had left. As part of the service, we contact our customers at the end of all of our jobs to make sure that they are 100% satisfied with the work. The customer advised that she would happily recommend our services to family and friends and would definitely use us again.
No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.