Jim's Plumbing


Rinnai REU-V2020W-AK

We recently attended to a home of one of our repeat customers who were in urgent help with her sewer drains and hot water system. The customer told our booking staff that her hot water system had a flashing light and that she wasn’t sure why it was doing that as there was hot water coming from the taps. She also told us that her toilet was making strange noises and that her shower would flood as it wasn’t draining away.

Our call centre team was able to re-arrange some of the plumbers and have someone there within the hour. Once the plumber arrived on site he could see that the sewer was quite badly blocked.

As will all blocked stormwater drain work, every plumber carries a drain machine should they be unable to manually remove the blockage. We have a variety of machines at our disposal from small to large ones that require their own trailer to be transported around the city. Once the plumber had cleared the sewer line, he was able to quickly move onto the hot water system.

All of our technicians are fully qualified plumbers as well as qualified and experienced gas fitters and work on all types of hot water systems daily. This particular system was a Rinnai Infinity 20 instant hot water system. These systems have a 6.1 star energy rating and are more best suited to one bathroom homes, however, this unit can be fitted to 1 or 2 bathroom homes in the warmers states as the ambient temperature of the water is higher than cooler states.

Rinnai makes water temperature controls that can be installed that are compatible with most systems. While most units are able to have up to 4 controllers installed, Rinnai recommends that the 4th one is an MC912QA or a wireless controller.

There are 4 types of controllers that can be used thought out of the home. While the master controller is normally kept in the kitchen, there is a controller that can be installed in the bathroom. This one is great if you like to limit down the time in the shower as you can pre-set the number of litres that you require.

This controller also comes with a digital clock, speaker and volume controls, it is also a great way to make sure your hot water service is running at its best as it provides you will diagnostics checks to make sure of this. In the kitchen, a similar controller can be installed. While similar in appearance does provide the kitchen with a slightly higher water temperature. This function is good as you do need a higher water temperature to wash dishes.

If you didn’t want to go to such precise extremes, you can install a universal controller. This will eliminate temperature fluctuations with a child lock built in so little fingers are unable to press anything they shouldn’t be.

No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service