Jim's Plumbing

PLUMBING BLOG

RINNAI INFINITY 26 Not Installed to Regulation

Rinnai Infinity 26 Unit

Late this morning, Jim’s Plumbing attended a hot water service call on a Rinnai Infinity 26. Unfortunately for the customer, they had to turn the hot water unit off as it did not meet the current standard safety regulations. Hot water heaters cannot be mounted on combustible material such as the wooden palings of a house.

In the picture shown, you can see a previous couple have done this which is disappointing to see.

When we arrived, and before carrying out the required repairs, the customer gave us the confirmation to make this unit meet the standard safety regulations and do any repaired required on the unit. With that, we installed a cement sheeting board between the hot water unit and the timber palings, so there is now a non-combustible barrier meeting the current gas safety standards. We then completed the repairs also needed on the hot water unit itself. The customer now had a Rinnai Infinity 26 unit that met the current safety gas regulations and was able to turn their hot water back on.

Shortly after the plumber had left the property, our customer service team at Jims Plumbing called the customer to ensure that they were happy with the work taken out by the hot water technician. The customer advised that they are satisfied with the plumbers to work, and the expertise that he gave as to what needed to be done and why for the unit to meet the current regulations and be able to provide them with hot water again. The customer also advised that they would be calling Jims Plumbing again within the near future to fix some leaking taps around their house.

Here at Jims Plumbing, our plumbers a fully qualified and trained to recognise and keep up with the standard safety regulations of all hot water systems. So, if you are experiencing any issue with your hot water heater, give JIMS PLUMBING A CALL TODAY ON 1300 068 480! We have 7 day availability, 24 hours!

Not only are we experts in the repairs of hot water heaters, but our vans are also 95% stocked! So if you require and parts to repair your water unit, we come prepared! We also carry EFT facilities in our vans, which accept Visa, Amex and MasterCard!

No Interest Ever!* payment plan options availableĀ on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service