Jim's Plumbing


Rinnai Infinity 24 External Hot Water System

Rinnai Infinity 24 Hot Water Unit

On Sunday one of our plumbers at Jim’s Plumbing attended to a call out for an ongoing issue with fluctuating temperatures whenever the hot water was being used. Our call centre operator booked in a plumber in accordance with the provided suitable time for our plumber to attend for a same day visitation*.

All of Jim’s Plumbing plumbers have years of experience and knowledge to ensure that the correct work is completed up to plumbing and gas safety regulations. Our plumber attended this site fully aware of the situation, and came with a completely stocked van ready for work. Our plumber commenced regular testing for this hot water system to try and diagnose exactly what was causing the fluctuation in temperatures. He was able to eliminate the causes down to a single diagnosis of incorrect pipe sizes installed which wasn’t allowing enough gas to flow through the unit to heat the water consistently, creating the fluctuation in temperatures.

This is quite a common occurrence with these types of hot water systems. The Rinnai Infinity 24 has a fantastic compact design for external domestic applications, a popular advantage of these particular hot water systems is that it has high energy efficiency which eliminates the high bills!

With the convenience of having the available pipework in the van, our plumber was able to commence work on the day of the attendance and complete the same day service*. The plumber was able to remove the incorrect existing pipework and install the correct sized pipework with no issue at all.

As the plumber was packing up and getting ready to head to his next job, he provided a business card for the customer to keep, along with applying Jim’s Plumbing magnet on the hot water system in case the customer had any queries or following issues in regards to the hot water system.

At Jim’s Plumbing, we always to hearing our customer’s feedback on their experience with using our company. Our customer service team gave this particular customer a call following the work to ensure that they were 100% satisfied. The customer had nothing but good things to say about how friendly and professional our plumber was, and that everything was functioning well. The customer advised that they had passed on our details to friends and highly recommended our services, which is always fantastic to hear! We are always happy to help you with your maintenance plumbing enquiries, so if you are in need of a plumber, give us a call and allow us to provide you with reliable, quality work!

No Interest Ever!* payment plan options availableĀ on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service