Jim's Plumbing


Rinnai B20 External

Rinnai B20 Gas External Hot Water System REU-VR2024WB-AK Experts

Today we had a call come through to Jim’s Plumbing by a customer who was referred to the company by a friend who had used our services before. The customer reached out to Jim’s Plumbing to book in a plumber to attend to an issue he was having with his current electric hot water system. Our customer was growing tiresome of the enlarging electricity bills he kept receiving and was looking to have a plumber come out to give him an idea of what system would be best suited for him and his family.

Our customer worked very specific times due to his shift work and could only provide a certain window which he could allow the plumber to attend. Fortunately, at Jim’s Plumbing, our plumbers are extremely flexible with time and we always go out of our way in order to cater to our customer’s busy schedules. Our friendly call centre and dispatch team were able to shuffle plumbers around to suit the available time frame for the customer.

On attendance, our plumber assessed the customer’s current hot water system and the number of people in the household to determine which hot water system would be best suited for him. Upon giving the customer a selection of hot water systems to choose from, the customer decided that the Rinnai B20 External gas hot water system was the best way to go. This gas hot water system is of popular demand due to its incredible 6 star energy efficiency, suitability for 1-2 bathrooms (or in this case a bathroom and ensuite) and its compact design enabling its subtle existence and its easy access for maintenance and repair work when needed.

Once the customer accepted the quote, our plumber conveniently had the desired hot water system as one in his van’s stock of hot water systems and other parts. There was no need to source the system which worked out to be time and cost efficient for the customer. The plumber got straight to work, by removing the old existing hot water system and installing the Rinnai B20 system, providing the same day service!*

An advantage that Jim’s Plumbing has over many plumbing companies is the option of accepting payment through an interest free payment plan, which our customer took advantage of on this particular day. Other options Jim’s Plumbing provides is payment through cash, cheque and even credit card. So for a stress free hot water plumbing experience, give Jim’s Plumbing a call and our friendly Jim’s Plumbing team will be happy to help!

No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service