Jim’s Plumbing Can Service Your Rinnai 26 Plus
Earlier this week, one of our plumbers was sent out to a job that came through the Jim’s Plumbing online booking service. The customer had made the enquiry because his hot water system seemed to be under-performing to what he had been used to.
For the last few days, the customer said that hot water would only last for a few minutes into a shower and then come out cold. Even the tiny kitchen sink could not be filled with hot water. We had one of our experienced gas and plumbing experts in the area and so sent him straight over to our customer.
The customer greeted the plumber at the door and showed him to the system where he began his inspection. The unit looked too new for any major issues to be starting already. The plumber did, however, find that the hot water unit had a very low pressure reading.
Instant hot water systems require a certain amount of pressure for the heating element to be switched on. A faulty valve was allowing the pressure to escape before being put through the system causing a problem. The customer was thrilled as he was dreading having to replace the unit.
The customer agreed to get the valve replaced and shortly after, the procedure was complete. With the pressure tested and back to normal, the unit would run like new again. The customer made the most of having the plumber onsite and even had a couple of his inside tap washers replaced as they had begun to leak.
Later that day, the customer was called by our customer service manager to see how their experience was with Jim’s Plumbing. The customer was extremely satisfied; receiving a call back 5 minutes after sending his web booking, the plumber swiftly resolving the issue. The customer revealed that he will definitely be using Jim’s Plumbing for all future plumbing emergencies.
Jim’s Plumbing has serviced over 100,000 jobs in its history and many of these jobs have been repeat customers. With speedy response time, a fleet of fully qualified plumbers in fully stocked vans, a wealth of knowledge and a service operating every day of the year, its easy to see why Jim’s Plumbing are the market leaders in Emergency plumbing services. Call Jim’s plumbing today!