Your Local Expert
Earlier this week, Jim’s Plumbing was called out to a house as the customer was complaining about his hot water system. The water temperature used to be perfect, but over time he had gradually seen it decline. Now it was to the point where the water was coming out lukewarm and he needed it fixed fast. He called his usual plumber but he could not get out for a few days. Luckily we had a plumber in the area and could get him out to the house before lunchtime.
The plumber arrived around an hour* after the customer called up which pleased the customer greatly. He took the plumber to the unit and the Jim’s plumber got to work. He began a thorough inspection of the unit, and could quickly identify the problem as a faulty control board. This would explain the fluctuating water temperatures and the increased heat loss experienced recently.
As the unit was over 10 years old, the plumber would need to source the part, but also offered a solution in replacing the unit. The unit may get a little more time with the control board being replaced but a new unit would be inevitable. The customer was actually interested in going back to a storage unit. He had one at his old house and it never let him down. The plumber quoted on the spot for a few different units that would be suitable for the client to give him some choices.
The customer has always had Rheem hot water systems and was happy to stay with them as a brand. A 135 litre gas hot water system unit was readily available from our suppliers nearby. The customer was a little concerned about how he could pay for it, so our plumber offered our generous interest free terms to ease the financial stress for the customer.
Once approved, the plumber set off to pick up the new unit and returned with haste. The new unit was installed quickly and the old unit was removed and disposed of by the plumber. The new unit was tested and began heating water for that evening.
There is nothing worse than when your hot water runs out. As Australians, we are so used to having hot water on demand and to be without is never a fun experience. With lightning quick response time, fully qualified and experienced plumbers, fully stocked vans as well as over 100,000 satisfied customers, Calling Jim’s Plumbing the next time your hot water stops could be the best move you’ll ever make.
No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.