One of our valued customers contacted our friendly team at Jim’s Plumbing earlier today as they needed the anode on their Rheem Glass hot water system replaced. The hot water system was manufactured in 2007 and the customer advised that they had only replaced the anode once since its purchase.
130L Outdoor Natural Gas Hot Water System
She was at work when she called, and so our dedicated bookings team were able to organise a time that afternoon that suited the customer.
The plumber arrived on time and went ahead with the replacement for the customer. The anode on the hot water system is a very important part which must be replaced within the manufacturers recommended time as it acts as a shield for rust, and determines the longevity of your hot water service.
One of the great things about Jim’s Plumbing is that our vans are always fully stocked with basic parts so we can get out to you fast and fix issues like this quickly and efficiently.
Once the plumber had completed the replacement work the customer requested that we service the unit as they realized that it probably hadn’t been done in over 5 years. The plumber was able to service the unit while he was there and ensure it was running smoothly. He also checked the outdoor gas connections to the BBQ on request of the customer – As all of our qualified plumbers are also fully qualified gas fitters.
The plumber ensured he tidied up after himself and even changed over the garden tap for the customer before he left as the customer had noticed it had been leaking slightly for a little while.
The great thing about Jim’s Plumbing is that we only charge for every 15 minutes that we are on site. This works out well as our customers never have to pay for full hourly blocks of labour like our competitor’s charge.
Once the plumber had packed up and left our friendly customer service team contacted the customer to ensure that they were 100% satisfied with the work that was done. This allows for us to ensure we are always improving our services and taking on any feedback for our plumbers. The customer advised that our services had exceeded their expectations and they would happily use in the future as well as recommend us to family and friends.
No Interest Ever!* payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.
Choosing the correct hot water system can be difficult, as there are so many options to choose from; Click on the links to find out more about these systems.