In late 2015 we received a phone call from a local business. They had no hot water coming from the hot water system. As the current boiler was just over 13 years old, they were sure their system was on the way out as without warning, failed to work.
As the customer already had our plumber attending the site for some blocked drains, he liked the way the plumber worked so he had him look at the current system. The plumber was able to offer him a free no obligation quote for supply and install a brand new hot water system.
As the customer is the owner of a small hotel, he did not want to have his customers without any hot water, which would then affected his well-established business at such a busy time.
Once the plumber assessed the site and the current hot water system, he was able to provide the quote for the customer. And as the customer was happy with the quoted price, the plumber was able to source this Rheem 275 litre hot water unit and install it within 4 hours. This Rheem unit is often found in commercial applications such as hotels, restaurants etc.
This large unit is capable of delivering a large amount of hot water to several taps, showers and hot water appliances at once, making it ideal for heavy duty commercial use. A storage tank like this has a lot of advantages, one of them being the cylinder. It is protected by multiple anodes and a double layer of vitreous enamel.
The next day our customer service staff called the customer to thank him for his business and make sure that he was satisfied with his newly installed unit. The customer was indeed happy with the service and the fastness of the plumber’s installation of the new unit. He was also happy our mobile EFTPOS machine was able to pay with the company credit card.