Jim's Plumbing

PLUMBING BLOG

Replace Vulcan Mains Pressure 135L Gas Hot Water System

Vulcan Mains Pressure 135L Gas HoFort Water System Replacement Service

One of our valued customers contacted Jim’s Plumbing booking centre late last evening as he required emergency plumbing services and an experienced plumber straight away. He uses our services quite frequently as he has reoccurring issues with tree roots blocking his drains and is always happy with the experienced plumbers that we send.

The customer remembered that the last time we attended we placed a sticker on his hot water system so he was able to get our contact details very quickly.

He advised our friendly bookings team that he was experiencing some issues with his Vulcan 135L Gas outdoor hot water heater. He advised that it was reasonably old and he had noticed that the water had started to come out rusty for the first few seconds each time he turned the hot water on in his home,  he was concerned by this and felt it was not safe to continue using it in its current condition.

We sent out one of our hot water system specialists to him within the hour* to see how we could help.

The plumber inspected the system and the customer was able to show him where the rusting was coming from in his home. The plumber advised that unfortunately, the hot water system was beyond repair, but we were able to offer the customer a quote to supply and install a brand new system for him with our interest free terms**. The customer went ahead with this as he was unable to purchase a new system straight away.

The customer was very happy that with his Vulcan hot water system and really wanted the same one so we were able to get a newly manufactured version of the same system for him.

The plumber organised the paperwork straight away and was able to install the new system on the spot for the customer, this meant that the customer had very minimal disruptions to his day and made him feel at ease knowing that it had been fixed so quickly.

Once the plumber had left the customer received a call from our customer service team to once again ensure that he was 100% satisfied with the emergency plumbing installation we provided. The customer was thrilled with how quickly we were able to get out to them and advised he would definitely recommend our services to friends and family as he feels we have always been very reliable and helpful.

So call Jim’s Plumbing today.

No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service