Today a distressed client rang Jim’s Plumbing in a panic as their old Rheem solar hot water service was pouring water from its base. The unit was also making a large hissing noise which was of great concern to our clients.
Fortunately, within 30 minutes Jim’s Plumbing had an experienced hot water specialist onsite who was able to quickly isolate the problem and turn the water off. Upon closer inspection, our plumber found that the unit had burst and was irreparable. Below is an image of the customer’s old and tired looking unit that was well and truly on its last legs.
The existing Rheem solar unit had actually been disconnected from the solar panels from the tank which indicated that there would have been an issue with the tank leaking in the past. By disconnecting the solar panels this old unit was only operating as a gas hot water system and not as its original solar function. After explaining the costs of replacing their existing solar unit, the customer decided to switch to a gas storage tank. Our plumber quickly determined what size storage hot water system would meet the customer’s hot water needs based on the household’s daily hot water use.
We installed a new Dux Prodigy 5 star gas hot water unit which is known for its reliable and consistent performance. The Dux Prodigy has an outstanding 5.3 star energy rating which is quite remarkable for a unit of its capacity. This unit is recommended for a family sized between four and seven people and will always provide consistent and reliable hot water supply 24/7. The unit also comes with a 10 year warranty and a one year warranty on parts such as valves, so you have the peace of mind that you are covered if anything were to go wrong.
By installing a 170 litre hot water unit for our customer, they will have on demand hot water round the clock delivered at mains pressure. This means they will have uninterrupted hot water from the second they open the tap. All Jim’s Plumbers have the most current and update knowledge in Dux hot water systems and carry a wide range of replacements parts with us at all times.
Our plumbers are all fully qualified and highly experienced gas fitters that leave no stone unturned when it comes to diagnosing water problems. So call us on 1300 068 480 anytime you have a plumbing issue and we would be more than happy to help. We will be happy to work around your schedule and find a time that suits you; whether you looking for emergency assistance or something over the weekend, we are always available. We are open 7 days a week and also offer interest free Certegy payment options for approved applicants. Getting your hot water unit fixed or replaced is really as simple as calling Jim’s Plumbing and we’ll have it sorted in no time.