Today we attended a call out for an old 400 litre Rheem electric hot water system that was leaking profusely from the top of the cylinder. The old unit was a twin element system (pictured below) that was heating far more hot water than the family needed and as a result, was causing the family’s electricity bill to be much higher than it should have been.
Unfortunately, due to the age and poor condition of the unit our plumber was unable to repair it and recommended a replacement. When quoting the customer on their new unit, our plumber noticed that there was gas connected to the property. This meant that our plumber was able to install a gas unit for the customer without having to go to the expense of connecting gas to the property.
After close inspection of the gas line, our experienced plumber noticed that property only had a low-pressure gas system connect and as such, meant that we could not install a continuous flow gas hot water system. We recommended installation of a Dux Prodigy 5 170 litre unit instead because of its exceptional heating capacity and suitability to a low gas pressure system.
Not only does the Dux Prodigy 5 provide a consistent and reliable source of hot water, but it can also provide enough hot water for up to 7 people much to our client’s delight! Our client no longer has to deal with an unreliable hot water system and unnecessarily high electricity bills thanks to their new installation and can relax knowing they are covered by Dux’s 10 year warranty. There’s even a one year warranty on parts; how good it that? Another great feature of the Dux Prodigy 5 unit is that is has a 5.3 energy star rating making it one of the more energy efficient storage hot water units on the market. Our plumber installed the new unit on the same day and removed the old system making the replacement process simple and stress free for the customer.
With Jim’s Plumbing, you can rest easy knowing that we will send out only the most experienced and qualified plumbers and gas fitters to ensure you receive professional and faultless workmanship. Don’t panic if your hot water system stops working; call Jim’s on 1300 068 480. We are available 7 days a week 24 hours a day and have the knowledge and training to work on just about any hot water system you could imagine. We even offer a within the hour emergency service to ensure our customers receive prompt service when they need it the most.
We carry an extensive range of parts, fittings and equipment in our vans to ensure we are prepared for even the worst of plumbing problems. We even carry replacement parts for hot water systems and offer interest free Certegy repayment options on new hot water unit installations to eligible customer. No job is too small or too big for Jim’s Plumbing; we’re here to help!