170L Rheem Optima Gas Storage Unit Hot Water Relief Valve Repair Service
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Today we attended within the hour to repeat customer, for a 170L Rheem Optima Gas Storage Unit, as water was leaking out of a valve which was coming off of the tank.
What we had found, was a hot relief valve that was faulty, which we then had to replace as it was deemed unsafe.
The customer was feeling worried that they may have needed a new hot water system, but our fully qualified Jim’s Plumbing hot water technician assured them that he was able to repair it quickly and efficiently.
As you can see in the picture shown, the pipe discharging from the hot relief valve was not discharging into the drain as it should have and was suspended into the air.
Again, from the picture shown, we have since replaced the copper pipe so that it appropriately dischargers as per safety regulations into the drain.
Another issue on this Rheem Optima unit is that the brackets which support the unit to the wall was not connected correctly.
This could potentially result in the tank tipping over – especially due to the weight that the tank carries whilst holding a full cylinder of hot water.
We replaced the brackets with brand new ones, ensuring that the system was working for the customer again, and also meeting the safety regulations.
Once the plumber had completed the job, the customer was able to pay quickly via our mobile EFTPOS facilities which our plumbers have in their vans! We accept Visa, MasterCard and Amex!
The word Optima written on the tank represents Rheems 10 year warranty units.
These units are double glazed and have two anodes in instead of one.
Anodes are a long 1 inch probe, which screws into the cylinder and sits within the water tank.
The purpose of an anode is to firstly corrode before the tank does, therefore allowing the heat to last for a longer period of time.
This specific unit has an energy rating of 3 stars, and is available for Natural and LPG Gas.
It comes with a 10 year warranty on the cylinder, a 5 year labour warranty on the cylinder, and 1 year warranty on parts and labour!*
No Interest Ever!* payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.
If you are needing to replace your unit as it is deemed by our hot water specialists to be un-repairable, then we are able to provide you with a free no obligation quote, as well as same day installation*.