A Dux Proflo 250L electric hot water system was in dire need of a repair due to not producing any hot water and it was also leaking profusely. The customer had called Jim’s Plumbing late in the morning on a Saturday and requested a plumber to come as soon as possible. Not having any hot water was causing them to feel stressed.
Our lovely call centre staff advised the customer that we could be there the same day, and quite quickly too! The customer was so pleased to hear that we had a plumber available so soon on a weekend!
The job was booked straight away and the fully qualified hot water technician with a minimum of 10 years’ experience arrived early that afternoon! The customer was very pleased with how quickly, safely and professionally the Jim’s hot water technician took to diagnose and repair the issue on their system for them, especially as he could work on both gas and electric units.
Once the job was fixed, the customer was able to pay on completion with a variety of options, but chose to pay via our mobile EFTPOS facilities as it was the quickest and easiest option for them.
The hot water technician also advised the customer that when the time came and the system was ready to be replaced, we could provide a free no obligation quote to supply and install on the same day, which also included interest free payment terms**.
The customer was so pleased and relieved to hear this. They even advised that they would definitely 100% give Jim’s Plumbing a call back when the time came for a new system to be supplied and installed.
No Interest Ever!* payment plan options are available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.
The Dux Proflo 250 Electric hot water steel tank has many advantages. It has s a 7 year warranty on the tank itself and a 1 year warranty on parts and labour. This unit can be installed either inside or outside of your home and is very low maintenance. This 250L storage unit can accommodate 1-2 bathrooms with approximately 6 people in a household with continuous tariff and approximately 4 people off-peak. Hence, this system is very durable and family friendly when it comes to both water usage and energy bills!
The Dux Proflo 250L Electric Storage unit is very easy for your fully qualified Jim’s Plumbing hot water technician to install. Furthermore, it is also is powerful, efficient and comes in a variety of sizes to suit your home’s needs.
Call Jim’s Plumbing today. We operate 24/7 for your hot water system requirements!