Jim's Plumbing

PLUMBING BLOG

Problem Today, Solved Today with Thermann 20 Continuous Flow Hot Water

Problem today, Solved today with Thermann 20 Continuous Flow hot water system.

We were called out today to look at a Thermann 20 Continuous Flow hot water unit which was no longer producing hot water. We were able to send a plumber from Jim’s Plumbing who is local to the area immediately. The plumber attending managed to solve the issue for the customer straight away and the result was another happy satisfied customer for Jim’s Plumbing.

Upon attendance, the plumber had a look at the hot water heater immediately and gave the customer a diagnosis. It appeared that the hot water unit whilst still looking good on the outside,  was no longer viable and needed to be replaced. The plumber was able to give the customers a price on supply and install right there and then. We were also able to provide the same unit to the customer on the same day.

The Thermann 20 Continuous Flow System is a hot water system manufactured in Japan based on elite Japanese technology.  It has an excellent rating in Australia and provides the household with continuous hot water that never runs out. There is no wastage as the unit only heats up water on an as needed basis according to the manufacturer’s guide. Furthermore, the unit comes with at least a 10 year warranty. *

No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*. When installing the unit, our plumbers always take into account the customer’s specific needs and all safety aspects. In this instance, the plumber made sure that there was an insulation plate put in behind the unit to ensure that there was no fire hazard. Besides that, the plumber also installed extra insulation on all the outlet pipes to ensure that the water heated up to the household was still hot on the tap ends.

All of our plumbers are fully qualified and licensed for gas and pipework which meant that the customer was receiving a quick service with no fluffing around. They also hold a restricted class B electrical licence and so were able to complete the job and have the hot water unit running on the same day as installation. The customer did not have to wait for an electrician to install the PowerPoint. The plumber was able to do all that as well as all the necessary electrical wiring.

At the end of the day, we had very happy customers as they did not have to go without hot water for more than 24 hours. Jim’s Plumbing is always prompt with attendance and then continues to be quick with the service we provide. At the same time, we never compromise on quality. There is hardly ever a time when a plumber has to be called back to a completed job. We prove this by providing a warranty on every job attended both on parts that are supplied but also on workmanship done.

15 Years of Service
15 Years of Service