Jim’s Plumbing was recently called out to a customer who had no hot water. We attended to their property within the hour and were able to repair their unit. Their hot water was up and running within 25 minutes of arrival.
That means this customer had hot water within 90 minutes of calling out a plumber!
This particular customer had a Dux Prodigy 5 Gas Storage hot water heater. We can tell just by looking at it that this particular hot water service is pre-2012 unit by its shape. After 2012, Dux discontinued the curved shape, opting instead for a more rectangular look.
The advantage of the TN model is the 5.3 star energy efficiency rating, which is very economical on your power bill. This particular unit does not require a power point like some other hot water services do. It is very handy because your hot water service will still continue to provide hot water during a blackout, or when your property has no power.
Our team are highly experienced in repairing hot water services, including Dux hot water heaters. We ensure we have the widest range of parts and materials in our vehicles so there is no unnecessary delay in rectifying your hot water issue.
If, on the rare chance that the part is quite obscure or uncommon, we will source and install at the very earliest instance.
In our experience, we find this hot water service very durable. Dux also provide a 10 year cylinder warranty, as well as a 1 year full parts and labour warranty. We also warranty our plumbers’ workmanship, and with our phone lines open and plumbers available around the clock, 365 days a year, you will never be left in the lurch.