Jim's Plumbing

PLUMBING BLOG

Dux Prodigy 135SNG 135L Gas Storage Hot Water System

Dux Prodigy Experts

Today Jim’s Plumbing received a call about a Dux Prodigy 135SNG 135L gas storage hot water unit that was leaking extensively from the pipe exiting the system. The customer was quite concerned as large volumes of water were gushing out of the pipe and they were unable to isolate the water supply.

Our call centre operator was able to have a plumber onsite within 30 minutes of the customer’s call and much to their relief, our plumber was able to isolate the water supply almost immediately upon arrival.

After closer inspection of the hot water service, our plumber found that the hot water unit had been poorly installed using ill-fitting pipework and connectors. Furthermore, only a small piece of insulation pipe had been placed over some of the external pipework.

If you are unsure of whether your hot water system has been installed to Australian standards or are experiencing any other issues with your hot water supply, call Jim’s Plumbing on 1300 068 480.  Much to the customer’s delight, our plumber already had all the necessary pipework and fittings with him and was able to fix the leak on the one visit. Having only been manufactured and installed in 2012, our customer was extremely pleased that the unit only needed repairs rather than replacing.

Your Local Plumber

Jim’s Plumbing is one of the most trusted and reliable plumbing companies in the industry. We pride ourselves on our outstanding customer service and faultless workmanship which is one of the reasons why so many Australians use Jim’s Plumbing as their first choice plumbing company. We have plumbers situated nationwide who are available to assist you 24 hours a day 7 days a week to ensure we are always available when you need us most. Our fully qualified gas fitters can assist you with all sorts of general maintenance and emergency plumbing problems and strive to provide the very best service possible to each and every one of our customers. We arrive onsite with fully stocked vans containing an extensive range of parts and fittings to ensure we are well prepared to complete just about any job.

No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this necessary expense may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.

15 Years of Service
15 Years of Service