Your Local Experts
This morning we received a phone call from a customer who had used us several times over the years, saying that their hot water system had simply stopped working. The customer had all of the documents for the system and advised it was just over 10 years old. They were looking to replace the system rather than to repair it. We were able to have one of our plumbers out there as soon as they could to provide this loyal customer with a free no-obligation quote for supply and installation on a new hot water heater.
Once the plumber was on site the customer was very pleased that he could be there within such a small amount of time. On inspection of the unit, the plumber did find some minor things that needed replacing on the unit, one of which was the tank as it was showing signs of early deterioration due to the age of the unit. Luckily the customer knew the unit was going have to be replaced soon and therefore had put away some money in preparation for this.
The customer was able to speak with the plumber at length about the options as he was unsure on the type that he should go with. While a continuous flow system was considered the customer had been happy with his previous Dux Marathon unit so wanted to get a similar system to replace it.
The unit that was chosen to replace the marathon was the Dux Proflo electric hot water storage system as it has the same electrical element and the same 315 litre capacity. The Dux Proflo 315 Litre has water connections on both sides of the tank so when it comes to installation, you are not having to move pipes around to fit the new system. While the 315L and 400L sized storage systems are able to come with twin heating elements, for this customer we have chosen the single.
The Dux company have been making hot water systems since the early 1900s. They have many designs over the years which have all been designed and manufactured in a small country town in the southeastern part of Australia, making them proudly Australian made and owned. They have used many materials in the past to make there trusted storage units, they first used galvanised metal, this was followed by a bronze and copper alloy. Later on, those units were replaced by steel tanks with a copper lining but now they are produced using a steel tank which is coated in a rock-hard duro-enamel vitreous enamel, this was designed to maximise the longevity and durability of the tank.
No Interest Ever!** payment plan options available on hot water heater replacements to help ease any financial stress this burden may cause. If your hot water heater is leaking, or you have no hot water, we can often have a plumber to you within the hour*.